Ordinami.itThe law in Europe requires that restaurants and food establishments provide clear and precise information about the ingredients used in dishes, particularly with regard to allergens. This is an important obligation to ensure the safety of customers with food allergies or intolerances.
What the law says
The European law is based on Regulation EU 1169/2011, which requires the indication of the presence of 14 allergenic substances in food. These substances are: gluten, crustaceans, eggs, fish, peanuts, soy, milk, nuts, celery, mustard, sesame, sulfites, lupin and molluscs.
Mandatory information
Restaurants must provide clear and precise information about the ingredients used in dishes, particularly with regard to allergens. This information must be provided in an easily accessible and understandable way for customers.
Communication methods
Information about allergens can be provided through various channels, such as:
- Paper or digital menus
- Labels on products
- Verbal communication by staff
Digital menu: a practical solution
A digital menu can be a practical and effective solution for providing information about allergens. A digital menu can be easily updated and customized to include information about the ingredients used in dishes. To learn more about creating a digital menu, you can visit the Ordinami guide.
QR code and table orders
Another way to provide information about allergens is through the use of QR codes and table orders. Customers can scan the QR code to access the digital menu and view information about the ingredients used in dishes. To learn more about ordering at the table with QR, you can visit the Ordinami guide.
In practice
Here are some practical tips for complying without stress:
- Update your digital menu with information about the ingredients used in dishes
- Use labels on products to indicate the presence of allergens
- Provide verbal communication by staff to answer customer questions
- Visit the Ordinami guide to learn more about creating a digital menu