Ordinami.itTraining a new waiter in a week can seem like a daunting task, but with a well-structured plan and clear guidance, you can help your new employee feel comfortable and work efficiently. In this article, I'll explain how to do it.
Day 1: Introduction and Onboarding
The first day is crucial for creating a positive atmosphere and making the new waiter feel at ease. Introduce the new employee to the rest of the staff and explain the basic rules of the restaurant. Show them the digital menu and how it works, for example, what a digital menu is and how it's used in your restaurant.
Day 2-3: Menu and Product Training
The next two days will be dedicated to training on the menu and products. Explain to the new waiter the details of the dishes, their characteristics, and how they're prepared. Show them how to use the digital menu to take orders and manage customer requests.
Practicing with the Digital Menu
Practice with the new waiter using the digital menu. Simulate orders and customer requests to help them become familiar with the system.
Day 4-5: Service Training
The next two days will be dedicated to service training. Explain to the new waiter how to manage tables, take orders, and serve customers. Show them how to use the QR code for table ordering and how to manage customer requests.
Day 6-7: Practice and Evaluation
The last two days will be dedicated to practice and evaluation. Have the new waiter work with the rest of the staff and evaluate their performance. Correct any mistakes and provide constructive feedback.
Using the Kitchen Display System (KDS) Screen
Show the new waiter how to use the KDS screen to manage orders and customer requests.
In Practice
- Create a personalized training plan for the new waiter.
- Use the digital menu and QR code for table ordering to simplify the ordering process.
- Evaluate the new waiter's performance and provide constructive feedback.
- Use the KDS screen to manage orders and customer requests.
- Consult Ordinami's guides, such as digital menu prices and commission-free takeout, for more information on how to use the digital menu and QR code in your restaurant.