Ordinami.it
To get more Google reviews for your restaurant you don't need tricks: you need to ask the right person, at the right moment, with a link that works on the first tap. That is exactly what Ordinami.it does: at the end of the meal, when the table is closed, the guest receives an invitation to review with Google's official link ready to go. Here is the complete method, physical counter stand included.
Why reviews matter (and why they don't come on their own)
Your Google listing is the first thing a new guest looks at about your venue: number of reviews, star average, what the latest diners wrote. Before the menu and the photos, that is where a share of your bookings is decided — and recent reviews weigh more than old ones, because they describe the venue as it is today.
The problem is structural: the happy guest has no reason to remember to leave a review, the unhappy one does. Without a system that invites satisfied guests at the right moment, your listing fills up lopsidedly. The solution is not to beg or improvise: it is to put the request inside the flow of service, where it cannot be forgotten.
The right moment: end of the meal, phone in hand
Asking for a review on the way out, on the receipt or by message the next day always arrives too late: the guest is elsewhere, the enthusiasm has cooled, the link never gets opened. There is only one right moment: the end of the meal, when the experience has just finished, the verdict is fresh and — in venues with a QR menu — the phone is already in hand.
With the Ordinami.it PRO plan the invitation goes out exactly there: when the table is closed, the guest receives the prompt to leave a review. Not a waiter who has to remember to ask and find the words, but a step of the service, the same for every table, every night.
The official review link, generated from your Maps link
Many venues lose reviews over a technical detail: they send the guest to the generic Google listing, where they have to hunt for the right button among photos, opening hours and directions. Every extra step is one review fewer.
Ordinami.it uses Google's official review link — the so-called writereview link — which opens the star-rating form directly, with no steps in between. And you don't have to build it yourself: paste the link to your Google Maps listing into the dashboard and the system generates the correct link. The guest taps, sees the stars, writes: the shortest possible path between satisfaction and a published review.
The physical stand on the counter: €35 one-off
Not every guest closes a table from the digital menu: some pay at the counter, some only drop in for a coffee, some collect a takeaway. For them there is the physical Google reviews stand: a counter display with a QR code that leads straight to your venue's review form, to keep next to the till — the exact spot where the happy guest still has thirty seconds for you.
The stand costs €35 one-off, with no subscription: you will find it presented in the dedicated section of the home page. Together with the automatic invite at the end of the table it covers the whole venue: the tables with the digital flow, the counter with the stand.
What never to do with reviews
Shortcuts in this field are expensive. Three practices to avoid, always:
- Buying reviews or having friends and family write them: it is against Google's rules, unnatural patterns are easy to spot and the risk is having your reviews removed, or worse.
- Offering discounts in exchange for 5 stars: incentivised reviews violate Google's policies, and guests notice.
- Ignoring negative reviews: a professional reply to a criticism is worth as much as a positive review, because every future guest reads it.
The right way is simpler: good service, and a system that asks real guests for a review at the moment they are happy. Consistency does the rest.
A system, not a campaign
The difference between the venue with a lively Google listing and the one stuck at 40 reviews is not a one-off campaign: it is a system that works every night. With Ordinami.it the system is already built into the service: the guest uses the digital menu, orders, closes the table, receives the invite with the official link — and the stand on the counter collects the rest. Every busy night becomes a source of fresh reviews, without anyone having to remember anything.
Review collection is included in the PRO plan at €69.90/month, together with the loyalty card, customer registry and statistics — the details are on the digital menu pricing page. To get started, create your account: activation is immediate and commitment-free.
Frequently asked questions
When is the best moment to ask for a review?
The end of the meal: the experience has just finished and the phone is already in hand. On the PRO plan the invite goes out automatically when the table is closed.
What is Google's writereview link?
It is the official link that opens the star-rating review form directly, without making the guest search for your venue. Ordinami.it generates it automatically from the link to your Google Maps listing.
What is the physical reviews stand?
A counter display with a QR code that leads straight to your venue's review form: it costs €35 one-off and covers guests who pay at the counter or don't use the digital menu.
Can I offer a discount in exchange for a review?
No: incentivised reviews violate Google's policies and put your listing at risk. Better to ask well, at the right moment, of satisfied guests.
Which plan includes review collection?
The PRO plan at €69.90/month, together with the digital loyalty card, customer registry and statistics. The physical stand is bought separately, €35 one-off.