Order at the table with a QR code

Ordering at the table with a QR code means your guests browse the menu on their phone and send their order without waiting for someone to come and take it. With Ordinami.it it all happens from the same QR code as the menu: one session per table, a gesture designed to rule out accidental orders and a configurable anti-spam timer. Here is how it really works, from the first tap to closing the table.

One shared session per table

When the first guest scans the table's QR code, that table's session opens: from then on every phone at the table works inside the same session. Everyone browses the menu on their own, but the orders flow into a single bill tied to the table — the kitchen gets clear tickets with the right table number, and at the end of the night there are no orphan orders to piece together.

That is the difference between a system built for a real dining room and a plain online cart: ten people ordering at different moments — starters straight away, dessert at midnight — are always the same table, on the same bill. And when the table is closed from the back office, the session ends on every device at once.

Press and hold to order: no accidental taps

The classic worry for any restaurant owner is the order sent by mistake: a guest scrolling the menu, tapping a dish, and the kitchen starting on something nobody wanted. That is why on Ordinami.it sending is not a tap: to order a dish the guest presses and holds, a deliberate gesture that cannot happen by accident while browsing.

The gesture is explained right in the interface, so there is nobody to train; and for the guest it even feels satisfying — like sealing a deal with a handshake. The practical result: the tickets that reach the kitchen are intended, and your floor staff stop refereeing the "I never ordered that" debates.

Dish status: the table always knows where things stand

Once sent, every dish has a status that moves forward as the kitchen works: the guest opens the menu and sees what has been received and what is on its way, in real time on their own phone. It sounds like a detail, but it changes the mood of the room: a table that knows its order is being prepared waits calmly, instead of stopping the first passing waiter with the classic "excuse me, our order?".

On the back-office side, orders come in live with the table number, and whoever is on the floor or in the kitchen moves them along as they go out. All on any phone, tablet or computer: no dedicated hardware needed.

The configurable anti-spam timer

The other legitimate concern is pranks or over-enthusiasm: the table that sends ten orders in three minutes. That is what the anti-spam timer is for: you can set a minimum wait between one order and the next, and the guest clearly sees how long is left before they can order again.

You configure the timer from your dashboard to match the pace of your venue: tight for the Saturday-night pizzeria, more relaxed for the bar terrace where a second round is welcome. It is the kind of control that turns table ordering from a leap in the dark into a tool tuned to your dining room.

Closing the table and the review invite

When the table pays, you close it from the back office: the session ends on every phone at the table at the same time, and the table is ready for the next guests — who, by scanning the same QR code, will open a brand-new, clean session.

On the PRO plan, closing the table also triggers the invitation to leave a Google review: the perfect moment, because the guest has just finished, is happy and already has their phone in hand. It is the mechanism described in our guide on how to get more Google reviews for your restaurant: collecting reviews stops depending on the waiter's memory and becomes part of the service.

What you need to switch it on (and what you don't)

Table ordering is included in the Ordinami.it MEDIO plan at €49.90/month, together with the menu in 6 languages and dish videos — the full plan breakdown is on the digital menu pricing page. There are no commissions on orders: the subscription covers everything.

No hardware is needed: just the QR codes on the tables — downloadable as an elegant PDF with your logo, one code per table — and any device for the back office. Your guests don't need an app either: everything runs in the browser. To see the experience from the guest's side, open the sample menu; to get started, create your account and switch on ordering once the menu is ready.

Frequently asked questions