Ordinami.it
The big delivery platforms keep commissions of up to 30% of the order: on a €40 takeaway, €12 is gone before you even switch on the oven. With Ordinami.it takeaway is a feature of your digital menu, not a marketplace: the customer orders from your link or your QR code, books a collection time and pays at the counter as always. The fee is flat, orders are unlimited and commissions simply don't exist.
How the customer orders
The customer opens your menu — from the link you put on Google, Instagram and WhatsApp, or from the QR code in your window — and finds the same dishes as in the venue, with photos, descriptions and allergens. They choose, and when ordering they select "Takeaway": they enter name, phone number and collection time, choosing from slots that follow your opening hours.
No app to install, no account to create: it is the same digital menu as at the table, in collection mode. And you decide the minimum lead time — 15, 20, 30 minutes — so the kitchen is never caught off guard.
How you receive it
A takeaway order lands in three places at once: on the back office's Orders board, at the top, with the collection time and a tappable phone number; on the kitchen display, as a ticket with the time in bold; and as a push notification on your phone, with sound, even with the screen off — received by every phone in the venue you've enabled it on.
If the customer is late or there is a problem, their number is right there: one tap and you're calling them. When the order is ready you mark it with a finger, and the board keeps itself tidy.
Let's do the maths: commissions vs a flat fee
Take a venue doing 20 takeaway orders a week with an average ticket of €25: that is €2,000 a month in takeaway. On a platform charging 25% commission, €500 a month disappears; with Ordinami.it the MEDIO plan costs €49.90/month — and it also includes table ordering, the menu in 6 languages and everything else.
Then there is the difference that doesn't show on the invoice: on a marketplace the customer belongs to the platform — they see your competitors an inch from your name. On your own menu the customer is yours: no rankings, no one else's sponsored listings, and the phone number is in your hands. The full plan comparison is on the pricing page.
Switching it on takes two minutes
Takeaway is turned on with a switch in your settings: pick the minimum lead time and you are live. Collection slots generate themselves from your opening hours — if the venue is closed on Tuesdays, nobody can order for a Tuesday. There is no separate menu to maintain: it is the same menu as the venue, always up to date.
If you are starting from scratch, the path is: free registration, a menu built by hand or imported with AI from a photo, and takeaway switched on with the MEDIO plan. From that moment your menu link is also your takeaway channel — put it on your Google Business Profile, in your social bios and in your WhatsApp welcome message.
Frequently asked questions
Does Ordinami.it take commissions on takeaway orders?
No, zero: you only pay the monthly plan fee (takeaway is included from MEDIO at €49.90). Unlimited orders, no percentage of your takings.
Does the customer pay online?
No: the customer books the dishes and the time, and pays at collection however you prefer. No online payment paperwork, no refunds, no card disputes.
How do I avoid last-minute orders?
Set a minimum lead time (e.g. 20 minutes): the first time slot a customer can book always respects that margin, and slots follow your opening hours.
Where do takeaway orders arrive?
On the Orders board with the collection time and a tappable phone number, on the kitchen display and as a push notification on your phone, even with the screen off.
Do I need a separate menu for takeaway?
No: it is the same digital menu as the venue. Whoever opens it from the table's QR code orders at the table; whoever opens it from the link orders takeaway.